SERVICES
ITSM Design, Implementation & Management
Our IT Service Management (ITSM) offering will assist you in the design & implementation of your ITSM processes, technologies and organisation. Our methodology delivers a very practical approach leveraging global best practice (ITIL), and adapting this to the needs of your business.
Resource Augmentation (Operations)
If you are simply looking for skilled contract based resources to augment your operations functions we can assist you with your requirement. We have assisted our customers in the areas of Service Desk, Client Area Services, Infrastructure Services, and Application Services (including database administration).
Digital Product Development
Specialist capability within the domain of analytics, product design, development, marketing and communication
Strategy & Planning
Industry change is taking place at a phenominal rate and the requirement for organisations to change, at least at a comparable rate, is unprecedented. Disruptive technology, digitalisation of services, and changing user expectations necessitate an evaluation of your strategic plan. bTelligent can assist you in this strategic anaylsis and help ensure your market position, offerings and supporting services are set to deliver success.
